5 pitfalls of vendor
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The pitfalls of vendor management
HOW TO PLAY
NICE VENDORS
NAUGHTY VENDORS
Use your best judgement to avoid the naughty vendors and follow the nice vendors.
Vendors to Avoid
Click on the arrows to choose your path.
Controls
Got it!
You can download our free Quick Guide to 5 Pitfalls of Vendor Risk and learn more details about each risk obstacle presented in this game.
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START
How can we make sure our data is secure?
Hint
When it comes to cybersecurity, we perform vulnerability, penetration and social engineering testing and can provide you with our test records!
We perform testing from time to time; but, unfortunately, we don’t have the results in a format we can share.
Try Again
You chose a vendor that won’t provide you with evidence and now you’re left in the dark. Their testing is a little suspect as well.
Oh No!
Hint!
Can I trust your financial stability?
Here are our financial statements from the last three years. You’ll find that our numbers are very positive.
We might be able to show you something; but, because we’re a private organization, we don’t allow external audits.
You may have chosen a vendor with poor financials. With private vendors, it’s important you insist on an external audit or at least sufficient information to ensure accuracy so you don’t end up with poor service, instability or worse.
Are we prepared if we need to break out of the relationship?
If you look here, you can see we have some contract provisions laid out for termination and details about our exit strategy should we need to end this partnership.
Termination?! But we’re just getting started! Why would we think about exiting the contract at the very beginning of the partnership?
You chose a vendor that doesn’t have an exit strategy in place up front. This could mean your data may not be protected during transitional periods or your organization could suffer a delay in services!
Are you compliant with regulations?
We’ve had audits/examinations and passed. If anything was noted to address, we’ve been sure to document those requests and make changes in our practices.
We did not pass our most recent audit/examination. We have not put processes in place to address the issues yet.
You chose a vendor that isn’t compliant with regulations they’re supposed to be following and don’t seem overly concerned to fix that. This could mean issues in their operations that could affect your own.
Are you prepared for business-impacting events?
We take business continuity management seriously and have formal plans that we update regularly. They’re also tested and account for business continuity, disaster recovery and pandemic planning.
You chose a vendor that doesn't do comprehensive business continuity management to cover serious issues related to business continuity, disaster recovery or pandemic planning. If something unexpected happens, your organization could be seriously impacted!
FINISH
Great job avoiding all the dangerous vendors! Download our free Quick Guide to 5 Pitfalls of Vendor Risk and learn more details about each risk obstacle presented in this game.
You did it!
Play Again
You can download our free Quick Guide to 5 Pitfalls of Vendor Risk and learn more details about each risk obstacles presented in this game.
